Group workshop terms

Administration Fee means two hundred dollars ($200), inclusive of GST, for each Seat.

Attendee means the individual nominated by the Client to attend the Workshop in a Seat, including any substitute nominated under clause 4(c) of this Schedule.

Booking Confirmation means the email issued by GOTOAPPS to the Client after payment of the Fee, confirming the date, the start and finish times and the Venue of the Workshop Day.

Business Day means a day that is not a Saturday, Sunday or public holiday in Perth, Western Australia.

Materials means the guides, cheat sheets, templates, prompts and other documents provided by GOTOAPPS to the Attendee in connection with the Workshop.

Non-Attendance means an Attendee's failure to attend the Workshop Day.

Payment Link means the online card payment link issued by GOTOAPPS to the Client for payment of the Fee.

Payment Request means the Payment Link, or any other written request issued by GOTOAPPS to the Client for payment of the Fee.

Sales Call means any call between GOTOAPPS and the Client on which the Fee, the number of Seats and the Workshop are agreed.

Schedule means this Schedule 2: Group Workshop Terms, as amended from time to time.

Seat means a place for one (1) Attendee at the Workshop.

Support Period means the period of three (3) months commencing on the date of the Workshop Day.

Support Session means a live group session of up to forty-five (45) minutes for attendees of the Workshop, scheduled by GOTOAPPS and conducted by video.

Venue means the venue chosen by GOTOAPPS for the Workshop Day, as set out in the Booking Confirmation.

Workshop means the group training programme provided by GOTOAPPS, comprising the Workshop Day, the Support Sessions and the Materials.

Workshop Day means one (1) day of group training provided by GOTOAPPS at the Venue, between the start and finish times set out in the Booking Confirmation, including one (1) meal break of up to one (1) hour.

The interpretation provisions in clause 1 of the Terms apply to this Schedule.

In the event of any inconsistency between this Schedule and the Terms in relation to a Workshop, this Schedule prevails.

Clauses 3(a), 3(b), 4(b), 4(c), 4(g), 4(i), 4(j), 4(k), 15 and 18(c) of the Terms do not apply to a Workshop.

For each Seat, GOTOAPPS will provide the Attendee with:

The Workshop Day starts and finishes at the times set out in the Booking Confirmation. If an Attendee arrives after the start time or leaves before the finish time, for any reason, the Workshop Day is taken to have been provided in full to that Attendee, and GOTOAPPS is not obliged to provide any further training, refund or credit for the time missed.

The Fee is the amount payable for the Seats, as agreed on the Sales Call or as set out in the Payment Request, and is inclusive of GST.

The Fee is for the number of Seats purchased. Each Seat is for one (1) Attendee.

The Fee is payable in full, by card through the Payment Link, or by another payment method agreed by GOTOAPPS in writing.

The Fee must be paid in full prior to the Workshop Day. GOTOAPPS is not obliged to provide any part of the Workshop until the Fee has been paid in full.

Seats are not held before payment and are subject to availability until the Fee is received. Where a Payment Request states an expiry time, the Fee must be received by GOTOAPPS in cleared funds before that time.

The Seats are confirmed on receipt of the Fee in full.

Where the Fee is paid through the Payment Link, the receipt issued through the Payment Link is the Invoice for the Fee. Where the Fee is paid by another payment method, GOTOAPPS will issue an Invoice on request.

Where the Client books Seats for more than one Attendee, the Client accepts this Schedule and the Terms on behalf of each Attendee and is responsible for each Attendee's compliance with them.

The Client may cancel a Seat by giving GOTOAPPS not less than fourteen (14) days' written notice before the start time of the Workshop Day, and GOTOAPPS will refund the Fee for that Seat to the Client, less the Administration Fee.

The Client may substitute another individual from the Client's business as the Attendee for a Seat, at no cost, by giving GOTOAPPS not less than forty-eight (48) hours' written notice before the start time of the Workshop Day, including the substitute's full name and contact details.

The Client may transfer a Seat to another scheduled Workshop once, by giving GOTOAPPS not less than fourteen (14) days' written notice before the start time of the Workshop Day. The transfer is subject to the availability of a Seat at that Workshop. Any further transfer is at the discretion of GOTOAPPS.

If the Client cancels or requests to transfer a Seat less than fourteen (14) days before the start time of the Workshop Day, or in the event of Non-Attendance:

Following a cancellation under this clause 4, the Client may apply to GOTOAPPS for a future Workshop.

GOTOAPPS may cancel or reschedule a Workshop:

If GOTOAPPS cancels or reschedules a Workshop under clause 4(g) of this Schedule, the Client may choose, for each Seat, either a Seat at another scheduled Workshop or a full refund of the Fee for that Seat.

Except where clause 4(e)(iii) of this Schedule applies, if the date of the Workshop Day changes under this clause 4, the Support Period commences on the new date of the Workshop Day.

GOTOAPPS is not liable for any costs incurred by the Client or any Attendee as a result of a cancellation or change of date under clause 4(g) of this Schedule, including travel costs, time away from the Client's business or the cost of other bookings.

Any notice by the Client under this clause 4 must be given by email to GOTOAPPS, and is given on the date and at the time GOTOAPPS receives it.

Any refund payable under this Schedule will be paid to the Client's original payment method within ten (10) Business Days.

GOTOAPPS will schedule the Support Sessions within the Support Period and invite each Attendee to them.

A Support Session that an Attendee does not attend is not repeated, refunded or credited.

Any Support Sessions not held or attended within the Support Period cannot be refunded, credited, exchanged, transferred to another person or carried over.

If GOTOAPPS cancels a Support Session, GOTOAPPS will schedule a replacement Support Session.

Each Attendee must hold their own paid Claude or ChatGPT account for use during the Workshop. The cost of that account is not included in the Fee, and the Client is responsible for that account's terms, settings and billing.

The Client and each Attendee determine what information and systems are shown during the Workshop or connected to their AI tools. Other attendees may see an Attendee's screen during the Workshop. The Client warrants that it has the right to use that information and those systems.

The Client and each Attendee are responsible for their own logins and passwords. GOTOAPPS will not ask any Attendee to disclose any password.

The Client is responsible for checking any output produced by an AI tool before relying on it or providing it to any third party.

Clause 10 of the Terms applies to the Workshop. To avoid doubt, GOTOAPPS makes no representation, warranty or guarantee that the Workshop will achieve any particular result, time saving or revenue for the Client.

All training, information and Materials provided by GOTOAPPS in connection with the Workshop are general information only and do not constitute legal, financial, tax, security or other professional advice. The Materials are provided on an "as is" basis.

Each Attendee must keep confidential any information about another attendee's business disclosed during the Workshop or a Support Session.

GOTOAPPS is not liable for any Claim arising from the acts or omissions of any other attendee.

GOTOAPPS may remove from the Workshop Day or any Support Session any Attendee who materially breaches this Schedule or the Terms, or whose conduct GOTOAPPS reasonably considers disruptive, abusive or unsafe. No part of the Fee is refundable for an Attendee removed under this clause.

GOTOAPPS will keep confidential any information about the Client's business disclosed to GOTOAPPS during the Workshop, except where the Client consents to its disclosure or disclosure is required by Law.

GOTOAPPS handles personal information in accordance with its Privacy Policy.

Except as set out in clause 9 of this Schedule, GOTOAPPS will not record the Workshop Day unless the Attendees present agree in advance.

GOTOAPPS may take photographs and video of the Workshop Day, including of the Attendees.

The Client consents to GOTOAPPS using those photographs and video, and any testimonial given by the Client or an Attendee, in the marketing of GOTOAPPS, including on its website, on social media and in advertising, without payment or attribution to the Client.

The Client or an Attendee may withhold the consent in clause 9(b) of this Schedule for that Attendee by notifying GOTOAPPS before or during the Workshop Day, and may withdraw that consent for future use by written notice to GOTOAPPS. Withdrawal of consent does not apply to material published before GOTOAPPS receives the notice.

GOTOAPPS will not knowingly publish any photograph or video showing confidential information about the Client's business.

The AI tools and other third-party services used by the Client or an Attendee during or after the Workshop are supplied by third parties under their own terms. GOTOAPPS does not create, own, control, manage or maintain those tools or services, and does not claim ownership of any Intellectual Property of any third party.

The Client is responsible for its choice of AI tools and third-party services, how it and its Attendees use them, the information entered into them, and the access and permissions granted to them.

Clause 14(a) of the Terms applies to the Workshop. To the extent permitted by Law, GOTOAPPS is not liable for any Claim arising from the operation, availability, security, output or charges of any AI tool or third-party service, or from the Client's or an Attendee's use of it.

The Client indemnifies and will keep indemnified GOTOAPPS in relation to any Claim arising from the Client's or an Attendee's use of any AI tool or third-party service, including the information entered into it and the access and permissions granted to it.

Subject to clause 11(c) of this Schedule, clause 12 of the Terms applies to the Materials.

GOTOAPPS grants the Client a non-exclusive, non-transferable licence to use the Materials for the purposes of the Client's own business. The Client must not resell, republish or distribute the Materials.

Despite clause 12(b) and clause 12(c) of the Terms, any prompts, automations, documents and other works created by an Attendee during the Workshop for use in the Client's own business are the property of the Client. This does not include the Materials or any pre-existing Intellectual Property of GOTOAPPS.

The Workshop comes with guarantees under the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth) that cannot be excluded. Nothing in this Schedule or the Terms excludes, restricts or modifies any right or remedy of the Client under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.

GOTOAPPS may amend this Schedule from time to time. The version of this Schedule in force at the time the Client pays the Fee applies to the Client's Workshop.

Clause 22 of the Terms applies to this Schedule.